LAUREATE PARK MASTER ASSOCIATION

The information center will be closed on Christmas Eve, Christmas Day and New Year's Day.

Dear Laureate Park Residents,

Attached you will find a notice, from the City of Orlando, with information about the new garbage and recycling collection days for Laureate Park.

If you have any questions about these changes, please contact the City of Orlando at 407.246.2314 or via email at swcustomersvc@orlando.gov.

Thank you,

Laureate Park Master Association Inc.​

Dear Laureate Park Residents,

Attached you will find a pdf, that provides simple instructions on how to download the Lake Nona App and request resident access.

Feel free to contact us if there are any questions.

Thank you,

Laureate Park Master Association Inc.​

Hello Laureate Park Residents,
​
We would like to thank you for your patience as we continue to monitor usage and reservations at LP Fit and at the Aquatic Center. With that being said, we have a couple of updates for you.  Starting Monday, August 31 2020, the Aquatic Center reservation policy will be modified to the following:
Starting Monday, August 31 the Aquatic Center reservation policy will be modified to the following:
 

• In order to enter the Aquatic Center, residents must show their valid Amenity Pass for the current time slot via My Passes in the LN App. Email confirmations will no longer be accepted. This ensures that you have an active reservation and your reservation has not been cancelled due to booking multiple reservations during that week.

 

• Residents will now only be restricted to one (1) reservation from Fridays – Sundays. Multiple reservations made by the same household within this 3 day window will be cancelled. Residents will be allowed more than one reservation from Monday – Thursday, however, please be a good neighbor and only make reservations for time slots you intend to use. If wait-lists build up again during the week, we will reevaluate and consider putting more restrictions on the weekdays.

Thank you,

Laureate Park Master Association 

Laureate Park Residents, 
 
Our team has continued to closely monitor the LP Aquatic Center usage over the last few weeks since re-opening and are constantly considering ways in which we can enhance access for our residents to enjoy the amenities this summer in the safest way possible. Please understand that safety is our top priority.
 
The following adjustments will be made to the reservation system in the coming week:
 
Beginning Saturday, July 18 – Individual lap swimmers will be accepted on a first come, first serve basis without a reservation from 8 am – 11 am each day. The maximum number of lap swimmers will be five (5) at any given time and each swimmer will be given a different colored wristband to indicate they are lap swimming only. As lap swimmers exit, new lap swimmers will be allowed to enter. To encourage the safety of all guests, we ask that you wait in your car after you check in with an attendant at the gate. 
 
Also beginning Saturday, July 18 – From 5:30 pm – 7 pm, guests without reservations will be allowed to enter the LP Aquatic Center for the remainder of each day. This is on a first come, first serve basis and the number of guests allowed  during this time will be based on the number of reservations that have not been fulfilled during that time slot. 
 
Beginning Saturday, July 26 – The number of reservations at the LP Aquatic Center will be limited to one (1) per household per week. This will increase the opportunity for more residents to enjoy the LP Aquatic Center. We will also begin looking into guests who are consistently reserving passes and not showing up for their reservations. If you make more than one reservation per week (Sunday – Saturday), any additional reservations following your earliest that week will be cancelled to allow for other residents to enjoy the facilities.
 
Thank you for your continued patience over the last few weeks. We do appreciate and value your feedback. Our team will continue to monitor usage and make the adjustments as we are able to safely.

​Laureate Park Master Association

​Dear Laureate Park Residents,
 
Beginning the 16th of July, LP Fit will be having its windows replaced with new View Dynamic Glass.
 
Unlike traditional glass, View Dynamic Glass tints in response to outdoor conditions providing greater comfort and energy efficiency without ever compromising the view.
 
The project is expected to be completed within the next 7-10 days. They will begin work every morning no earlier than 7:30 a.m. and complete the day by 5:00 p.m.
 
This will be minimal impact to the residents utilizing LP Fit, as most of the work is conducted on the outside of the building. When they need to work on the inside they will work around anyone utilizing equipment. In some instances some equipment might be roped off for use, as they complete work in that particular section, but they will provide access to said equipment immediately after completion of that section.
 
We thank you for your patience and understanding and hope you enjoy the end result.
 
Thank you,
 
Laureate Park Master Association

Dear Laureate Park Residents,

With pool reservations being made through the Lake Nona App, please ensure that your Lake Nona app has been updated to the latest release and enable push notifications.

​In order to access the Aquatic Center and Half-Basketball Court on your reserved date and time, you will be required to show your reservation confirmation via My Passes on the Lake Nona app or your email confirmation and a Valid I.D. for each resident over 18.

DOWNLOAD THE APP:

1. You may download the app using the appropriate link below:
   • Apple App Store
   • Google Play Store (there are known issues with requesting resident access for Google Play users. Please visit lakenonaapp.com and follow the directions below as a workaround if you experience any issues.)
2. Once downloaded, select Visit As a Guest at the bottom of your screen, then select Request Resident Access at the top of your screen.
3. Complete the form and submit. Your request will be reviewed and you’ll receive a response via email within 3 business days, if not sooner. 

 
RESERVE A TIME SLOT:

1. Once logged into the app, select the menu at the top left corner of your screen, then select LP Amenity Reservations and select LP Aquatic Center | Amenity Pass (you may need to scroll down on the menu).
2. Available time slots will be shown on your screen. Select the time slot card that you wish to schedule, then click Select This Pass, choose how many guests from your household will be in attendance (up to 6 residents, no guests) click Continue Reservation and then Confirm Reservation to complete your registration.
3. View confirmed passes on the My Lake Nona page of the app by selecting My Passes button at the top of the page.
4. Push notification reminders for entry and exit will be sent to your device 10 minutes prior to your start time and 10 minutes prior to your end time.
5. If you need to cancel a reservation, you may do so up to 15 minutes before your scheduled time slot. After that time, you will be unable to cancel and it will count against your allotted reservations that week.

 
Please Note: You will be wait listed if the time slot is full. If a cancellation is processed, you will be automatically confirmed and notified via push notification.

UPON ARRIVAL:

1. Please show your app reservation to the attendant at the entrance and present a valid photo I.D. for any resident over 18 for entry.
2. Remember:
   1. No guests will be allowed during the initial phase
   2. Children under 18 years of age must be accompanied by a parent or guardian
   3. A Valid I.D. will be required for entry for anyone over 18
   4. Social Distancing is required
   5. Masks or face coverings are recommended
   6. Residents will be participating at their own risk and are encouraged to take appropriate measures to protect themselves, including following social distancing standards
   7. High risk individuals are encouraged to avoid crowds and other situations that may put them at risk

We thank you in advance for your cooperation and understanding.

Laureate Park Master Association